Walmart Global Tech unveils how AI, GenAI and AR offerings are changing the retail world
By working across the offices of the CTO of Walmart US, Walmart International, and Sam’s Club, Susan developed messaging, worked with media outlets, and provided event support for executives across the enterprise to maintain the lead in the conversation on AI in retail.
Walmart’s AI applications, including the use natural language searching, supply chain management, cybersecurity, inventory management, and last-mile delivery.
Revealing AI applications for global inventory management
Parvez Musani, Sr. Vice President, E2E Fulfillment
➝ Walmart Blog: Decking the aisles with data: How Walmart's AI-powered inventory system brightens the holidays.
➝ Wall Street Journal: Retailers Are Turning to AI to Get Smarter About Inventory.
➝ Retail Brew: Walmart taps inventory management system to predict demand ahead of holidays.
➝ Progressive Grocer: How Walmart Is Ensuring Faster Delivery, Better Availability This Holiday Season.
➝ Chain Store Age: Walmart ensuring faster delivery, better availability this holiday — here’s how.
Demonstrating the benefits of GenAI in eCommerce
➝ Walmart Blog: Walmart’s Generative AI search puts more time back in customers' hands
Commanding the Largest Stages
Sravana Karnati, Senior Vice President and CTO, Walmart International
➝ Fortune AI Brainstorm 2023: Shopping for New Uses of AI in Retail
Launching New AI-Driven In-Store Experiences
➝ Walmart Global Tech: AI-powered convenience: The evolution of Scan & Go™
➝ Walmart Newsroom: Sam's Club Launches New Digital Innovations Further Enhancing Members’ Shopping Experiences
Internal Communications & Change Management
Cheryl Ainoa, CTO, Sam’s Club
Supporting the transition of the new CTO of Sam’s Club - internal communications included employee newsletters, social media, and town hall coordination
➝ Walmart Corporate: Cheryl Ainoa - Executive Vice President and Chief Technology Officer, Sam’s Club
